C. William “Bill” Pollard (b.1938) is an American business leader and an author of books on leadership.
A native of Chicago, Pollard studied at Wheaton College, Illinois, and received a J.D. from Northwestern University School of Law. He practiced corporate finance and tax law, and served as faculty at Wheaton College. Since 1977, Pollard worked at The ServiceMaster Company and rose to become its chief executive officer (1983–93, 1999–2000,) and then chair of its board of directors.
Pollard led ServiceMaster’s spectacular growth and diversification by means of the acquisitions of other home and commercial services companies—Terminix, TruGreen/ChemLawn, Merry Maids, and American Home Shield. Under his leadership, ServiceMaster experienced 22 successive years of revenue ($234 million to $6.4 billion) and profit growth.
Pollard is the author of such leadership books as The Soul of the Firm (1996) and The Tides of Life (2014) that express his Christian approach to management. He has also contributed leadership articles to many books and magazines.
• READ: Books by C. William Pollard
It is the responsibility of leadership to provide opportunity, and the responsibility of individuals to contribute.
—C. William Pollard