Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune.
—Sam Walton
Topics: Encouragement
Outstanding leaders go out of the way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.
—Sam Walton
Topics: Leaders, Leadership
I have always been driven to buck the system, to innovate, to take things beyond where they’ve been.
—Sam Walton
Topics: Possibilities, Potential
Capital isn’t scarce; vision is.
—Sam Walton
Topics: Vision
I had no vision of the scope of what I would start. But I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
—Sam Walton
We let folks know we’re interested in them and that they’re vital to us. ‘Cause they are.
—Sam Walton
Topics: Business
High expectations are the key to everything.
—Sam Walton
Topics: Attitude, Expectation
There’s only one boss: the customer. He can fire everybody from the chairman on down simply by spending his money elsewhere.
—Sam Walton
Topics: Business, Challenges
There’s a lot more business out there in small town America than I ever dreamed of.
—Sam Walton
Topics: Business
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